Your privacy is of utmost importance to us. Therefore, we endeavour to protect any and all data you enter into our website at any time. This data is entirely confidential and will not be used for Marketing purposes in any way without your express permission.
Information We Collect
Our site collects information in several ways. Firstly, we collect information about the ways in which individuals use our website such as pages visited, session length, and others through the use of Google Analytics.
We also collect information that is voluntarily provided by you, such as through our Contact Us page. We also receive voluntary information through direct communications from individuals such as emails, phone calls, etc.
All of this information is entirely confidential and will not be used for Marketing purposes or shared with third parties without your express permission.
Cookies are small files that are created by your browser and downloaded to your computer. They are used to improve your experience with a website and are generally recommended to be left on throughout your browsing experience.
We also use the Google Analytics cookie, which gathers information about how you use our site and lets us improve your experience in the future. We also use some third party cookies in this area as well, to give us a full view of how our website is used and how we can improve it for our users. Third party cookies may also be used when we are making changes to our website, to ensure you receive a seamless experience.
Use of your Information
We use the information we gather from our website to improve the functionality and usability of our website. This information is also used to improve the content we produce as well as identify areas that may be of further interest to our users.
We also use information voluntarily provided by you to give details about the services we provide and guide you to an ideal resolution. This information could also be used to provide you information about changes to our services/business.
Storing of your Personal Data
Much of our tracking information is securely stored via Google Analytics, with a regularly changed and rigorous password. Access to this data is restricted to those within redPepper who need it strictly for work purposes.
All contact form information is securely stored on an SSL-encrypted application and access to this data is strictly limited to those within redPepper who it pertains to.
Our website is SSL protected but this doesn’t mean we are entirely impervious to criminal activity. When sending information from your browser to us, it can sometimes be intercepted despite our additional security.
Disclosing your Information
The security and privacy of your personal information is paramount to us. However, we will disclose your information when legally required to by law.
Third Party Links
Access to Information
In accordance with the Data Protection Act 1998, you have the right to view, access, and change any data that we store about you. To request access to your data, you should send an email addressed to redPepper’s data controller at email@example.com. Our data controller can supply you with a data access request form, although you are not required to use this form to access your information.
Please note that we will charge up to £10 per data access request, and our data controller will aim to provide the relevant data within 14 days. Also, note that our data controller will require formal identification of anyone making a data access request before supplying any information.